Create custom décor with Dixie Stark Home’s Customer’s-Own-Material (COM) service. As the name suggests, this service lets you combine your choice of fabrics with the style of Dixie Stark Home upholstery pieces — giving you the ultimate in decorating versatility.
Whenever you see the COM designation next to an upholstery item (sofa, chairs, or benches), you have the opportunity to create a look all your own. Choose one of our quality Fabrics-by-the-Yard including Pollock or Loro Piana, or send us one of your own. We can even help you decide how much you’ll need and what will work best. Once your order is placed, we’ll handle the rest, from production to delivery. Please remember that all COM furniture is made to order. Therefore, these items are non-returnable and non-refundable.
To use our COM service, simply determine the amount of fabric you will need, complete an order form, print it out and mail it to us with your fabric. Please note that the price of a COM item does not include the price of fabric. Fabric purchases are in addition to furniture purchases. Please call 206-762-4747 or email com@dixiestarkhome.com for order assistance.
Please mail order form, swatch and fabric to:
Dixie Stark Home
Attention: COM Department
616 South Lucile Street
Seattle, WA 98108
We must have the order form before we can proceed with your order. Please cut a small swatch of your material (at least one square inch) and staple it right side up to your order form. In the unlikely event that your material and order form become separated, this will assist us in locating your fabric.
If you send your fabric and order form in separate packages, please indicate so on your order form. On the mailing label of the package in which you send your fabric, please write “Attention COM Department,” and include your name and return address.
To ensure the quality of the finished product, please follow the guidelines below for selecting fabric:
• All fabric must be continuous yardage; we cannot accept multiple pieces of material.
• Due to fabric thickness, we cannot use material such as leather, vinyl, quilted fabric or bed sheets for COM.
• Any stripes will be arranged vertically, unless you request horizontal striping.
• Please do not send contrasting fabrics, welt or fringe.
• If your fabric features a central design, we will make every effort to center it on your item, if you so specify on the COM order form.
• Before sending your fabric to us, please inspect it for flaws.
• Because inadequate fabric will delay your order and excess fabric cannot be returned, please measure carefully.
• All fabric must be sent on a roll, not folded.
• Fabric must be at least 54” wide.
• If you have any questions about the suitability of your fabric choice, please e-mail us or call 206-762-4747 and ask for guidance.
How much material you send is determined by three primary fabric qualities: width, the presence and repeating frequency of a pattern, and whether or not the fabric is “railroaded.”
• Pattern – More fabric is required for larger patterns, in order to ensure proper pattern placement on furniture. The size of the pattern is expressed in terms of how frequently the pattern repeats. For all plaid fabric, total yardage is generally increased by 30%.
• “Railroading” – Generally, fabric patterns are printed or woven vertically along the bolt. Since most fabrics are 54" wide, a wider piece of furniture (such as a sofa) that is upholstered in a vertical print fabric will usually have two seams (as shown below).
When a pattern is printed or woven horizontally, however, the fabric is “railroaded.” This means that the fabric runs across the furniture horizontally, eliminating vertical seams and creating a more professional look – and requiring a smaller amount of material (as shown below). For non-railroaded fabric, total yardage is generally increased by 30%.